Terms of Service

Last updated: August 5, 2026

These terms apply to every tote rental from Dallas Tote Rentals. By reserving, you agree to them.

What we provide

We rent clean plastic totes and dollies, and we deliver and pick them up within our service area. We are a tote rental service, not a moving company. We do not pack, load, or move your belongings.

Rental period

The standard rental is two weeks from the drop-off date. Need more time? Contact us before your rental ends and we'll try to extend it, which may cost extra.

Payment

We send an invoice after we confirm your dates. Payment is due before delivery. Your reservation is not confirmed until payment is received.

Delivery and pickup

We deliver and pick up free within our Dallas and Collin County service area. You or someone you trust should be available to receive the drop-off and to have the totes ready and empty for pickup. If we cannot complete a scheduled pickup because the totes are not ready or accessible, we may charge an extra trip fee.

Care of the totes

Please keep the totes clean and use them for their intended purpose. Normal wear from a regular move is expected and is not charged.

Lost or damaged totes

If a tote or dolly is lost, stolen, or damaged beyond normal wear, you agree to pay a reasonable replacement cost. We will share those costs with you before you rent.

Weight limit

Each tote is built to hold up to 65 pounds. Overloading can cause damage or injury, so please stay within the limit.

Cancellations

Need to cancel or reschedule? Contact us as early as you can and we'll work with you.

Liability

We are not responsible for damage to your belongings during packing, loading, moving, or unpacking. You are responsible for how your items are packed and handled.

Changes

We may update these terms from time to time. The latest version will always be posted here.

Contact

Questions? Email info@dallastoterentals.com or call (469) 436-5934.